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ADRS – Alternative Dispute Resolution Services

2000 Park St Ste 101
Columbia, SC 29201
Mon - Fri 10.00 ET - 19.00 ET
803 963 0363
Effective Date: July 2024

1. Introduction

ADRS (“we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our services, or interact with us through any medium, including SMS communications. Please read this privacy policy carefully to understand our practices regarding your information.

2. Information We Collect

We may collect the following types of information:

  • Personal Information: Includes your name, email address, phone number, postal address, and any other information you voluntarily provide to us.
  • Payment Information: We collect payment details when you make a purchase or enter into an agreement with us.
  • Usage Data: Information about how you interact with our website and services, including IP addresses, browser type, and browsing patterns.
  • Communications: Records of your communications with us, including emails, phone calls, and SMS messages.

3. How We Use Your Information

We use the information we collect for the following purposes:

  • To Provide Services: To deliver the services you request, manage your account, and process transactions.
  • To Communicate: To send you updates, notices, and other necessary communications related to your account or services.
  • Marketing Communications: With your consent, we may send you marketing messages about our services. You can opt out of these communications at any time.
  • Compliance: To comply with legal obligations, resolve disputes, and enforce our agreements.

4. SMS Communications and Opt-In

If you provide your mobile phone number, you may opt-in to receive SMS communications from us regarding your account, services, and special offers. By opting in, you agree to receive recurring SMS messages. Message and data rates may apply.

Opt-Out: You can opt out of receiving SMS messages at any time by replying “STOP” to any SMS you receive from us. After opting out, you will no longer receive SMS messages, but we may still contact you via other methods as necessary for service-related communications.

5. Data Sharing and Disclosure

We do not share, sell, rent, or lease your SMS opt-in information or phone numbers to any third parties. We may share your information in the following situations:

  • Service Providers: We may share information with trusted service providers who perform services on our behalf, such as payment processing, data analysis, and customer service. These service providers are bound by confidentiality agreements and are prohibited from using your information for any other purpose.
  • Legal Requirements: We may disclose your information to comply with applicable laws, regulations, or legal processes, or to protect our rights or the rights of others.
  • Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction, but the acquiring party will be bound by the terms of this Privacy Policy.

6. Data Security

We implement reasonable administrative, technical, and physical security measures to protect your information from unauthorized access, disclosure, alteration, or destruction. However, no internet or email transmission is ever fully secure or error-free, so please take special care in deciding what information you send to us in this manner.

7. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, to comply with legal obligations, resolve disputes, and enforce our agreements.

8. Your Rights and Choices

  • Access and Update: You have the right to access and update your personal information.
  • Opt-Out: You can opt out of receiving marketing communications from us by following the unsubscribe instructions in those messages. You can also opt out of SMS communications as described above.
  • Delete: You may request that we delete your personal information, subject to certain legal exceptions.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we do, we will post the updated policy on our website and update the “Effective Date” at the top of this page. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.

10. Contact Us

If you have any questions about this Privacy Policy, please contact us via email at contact@adrsonline.com: